Frequently Asked
Outpatient Drug & Alcohol Treatment Questions

Have questions about the Guardian Intensive Outpatient Program or the addiction recovery process in general? We have answers! In addition to providing world-class addiction treatment services we make it our mission to educate families and those struggling about the disease of addiction. If you have additional question please give us a call at (888) 693-1894 and one of our Treatment Advisors will be happy to help.

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Before you or your loved one makes the decision to start outpatient treatment you may have some questions. Below is a list of frequently asked questions about our services that can help you with your decision.

FAQs

Yes! We work with most major insurance providers. We offer free no-obligation insurance benefit checks for those who are interested in our program. Our admissions team will speak with your insurer and get a detailed verification of your insurance benefits and share those details with you. Unfortunately medicaid and medicare do not cover our facility.

Click here to find out if your insurance will cover your recovery.

We currently have locations in Hoboken, New Jersey, New Brunswick, New Jersey, and Delray Beach, Florida, and are always working to expand to more areas.

Click here to get in touch with us for any other questions and begin your journey to recovery today.

Admissions is quick and easy. Once you call our admissions team one of our dedicated counselors will perform a pre-assessment over the phone . This takes about 10 minutes and just makes sure the Guardian Intensive Outpatient Program is the best fit for you or your loved ones individual needs. After the assessment we will verify insurance benefits and arrange a time for your intake (this can be as quick as 30 minutes from the initial call). It is that easy.

Once admitted to our program, clients are encouraged to complete a Release of Information (ROI) form for friends, family, employers, etc. Due to HIPPA laws we are not allowed to confirm or deny any patient’s attendance at our facility without a signed release of information. These laws are in place to protect the privacy of those who are seeking help. If your loved one did not complete an ROI, what we can do is take down your name and information as well as any message you have. If the person you are needing to contact is at our facility we will make sure they receive the message as soon as possible and ask to set-up a ROI for you.

We offer program lengths individualized for each client. Our intensive outpatient program generally is 8-10 weeks, thought longer and short terms are available.

Yes of course, however we ask they they are not used during therapy sessions.

We accept adults ages 18 or over.

While we strongly discourage leaving before treatment completion, we are not a lockdown facility. Clients are in our program voluntary and may leave when they want.

Clients who need to take off work to attend treatment may be eligible for the Family Medical Leave Act (FMLA). FMLA ensures that you will not be terminated while taking a leave of absences from work to attend treatment. Our admissions and case management staff can help with setting up any FMLA paperwork. For clients who are self employed, we do offer an executive program that allows for cellphone and laptop access in certain cases during business hours.

Yes. Tobacco products are allowed outside our facility, but must be used in designated smoking areas.

Absolutely. We understand that addiction affects the entire family system and encourage families to participate in their loved one’s treatment. To help families recover we also offer intervention services, case management, and family workshops.

Yes. We believe in complete and total confidentiality and privacy for all of our clients. We take extra measures to make sure we go above and beyond HIPAA and health privacy standards. If you are concerned about specific privacy requirements please feel free to reach out and we can answer your questions.

The Guardian Intensive Outpatient Program cost can be covered by most health insurance companies. If you are uninsured or underinsured, Guardian Intensive Outpatient Program will create a customized payment plan based on your individual needs and length of stay.

Click here to find out more about the costs of recovery.

If you’re wondering if you or your loved one needs treatment chances are someone needs help.  Before admission into our program we offer a pre-assessment to determine if clients meet criteria for admissions to treatment. To complete a complementary pre-assessment please call our admissions team at (888) 693-1894

We offer Medicated Assisted Treatment using Suboxone, Vivitrol and other medications. Medication availability may vary by location. If you have questions about medications please contact our Treatment Advisors.

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(888) 693-1894